Core Competencies Webinars: From Compliance to Competency

From Compliance to Competency Webinars

The From Compliance to Competency Webinars are a series of 23 webinars on the NYS Direct Support Professional Core Competencies. Each webinar reviews one of the 23 core competencies through story-telling and vivid descriptions of a competent DSP supporting someone with an intellectual and/or developmental disability. This series was designed in response to requests and needs shared by frontline supervisors in 2017.

Presenters of the webinars are all workforce champions, including RCWT regional leads, staff development trainers, DSPs, and self-advocates. Presenters have also designed one-page interactive activities that you can use to facilitate discussions with staff, assess your own understanding of the competency, and take your learning further.

Each webinar is less than 15 minutes and can be used to teach and develop the competency of your staff, following THREE EASY STEPS: 1) Watch the webinar, 2) Use the interactive activity to facilitate learning, and 3) Sign up for an RCWT training on the Training Calendar.

Putting People First includes:
– Competency A: Supporting a Person’s Unique Capacities, Personality and Potential
– Competency B: Getting to Know the Person through Assessment/Discovery
– Competency C: Promoting Advocacy with the Individual
– Competency D: Facilitating Personal Growth and Development
– Competency E: Facilitation of Supports and Services
Click Here to View Goal Area 1 Webinars & Interactive Activities
Building & Maintaining Positive Relationships includes:
– Competency F: Building & Maintaining Relationships
– Competency G: Creating Meaningful Communication
Click Here to View Goal Area 2 Webinars & Interactive Activities

Demonstrating Professionalism includes:
– Competency H: Developing Professional Relationships
– Competency I: Exhibiting Professional Behavior
– Competency J: Showing Respect for Diversity and Inclusion
– Competency K: Creating Meaningful Documentation Records
– Competency L: Education, Training and Self-Development Activities
– Competency M: Organizational Participation
– Competency N: Exhibiting Ethical Behavior on the Job
Click Here to View Goal Area 3 Webinars

Supporting Good Health includes:
Competency O: Promoting Positive Behavior and Supports
Competency P: Supporting Health and Wellness
Competency Q: Preventing, Recognizing and Reporting Abuse
Click Here to View Goal 4 Webinars & Interactive Activities

Supporting Safety includes:
– Competency R: Supporting Crises Prevention, Intervention and Resolution
– Competency S: Supporting Safety
– Competency T: Ensuring Safety of Individuals during Environmental Emergencies
Click Here to View Goal 5 Webinars & Interactive Activities

Having a Home includes:
– Competency U: Supporting People to Live in the Home of Their Choice
Click Here to View Goal Area 6 Webinar & Interactive Activity

Being Active and Productive in Society includes:
– Competency V: Supporting Active Participation in the Community
– Competency W: Supporting Employment, Educational and Career Goal Attainment
Click Here to View Goal Area 7 Webinars & Interactive Activities

Goal Area 1: Putting People First


Competency A: Supporting a Person’s Unique Capacities, Personality and Potential
Skills: Demonstrates respect for all individuals being supported. Demonstrates support for individual choice-making to enhance confidence and assertiveness. Interactive Activity: Click Here to Download


Competency B: Getting to Know the Person through Assessment/Discovery
Skills: Evaluates ways in which past and current events, and environmental factors, affect the way the person acts/reacts to others. Uses a holistic approach participates in the individual’s life planning activities and assists in implementation. Encourages and supports problem-solving and coping skills. Is informed about formal and informal assessment, can conduct informal assessments in a variety of settings to gain information about the individual and his/her response to the environment. Supports the self-direction of services. Interactive Activity: Click Here to Download


Competency C: Promoting Advocacy with the Individual
Skills: Seeks information on the range of services available to individuals with IDD. Provides opportunities for the individual to be a self-advocate. Performs advocate responsibilities while demonstrating respect for processes and people involved. Describes and supports individuals’ rights and responsibilities. Identifies when an individual’s rights may have been breached and takes action to prevent, stop and report the possible breach. Interactive Activity: Click Here to Download


Competency D: Facilitating Personal Growth and Development
Skills: Demonstrates ability to effectively teach skills to people supported. Recognizes the individual’s need for teaching, and preferred style for learning, and can perform individualized teaching based on this information. Assesses the effectiveness of formal and informal teaching provided and makes adaptations where needed. Interactive Activity: Click Here to Download


Competency E: Facilitation of Supports and Services
Skills: Assists in development, implementation and on-going evaluation of service plans that are based on the individual’s preferences, needs and interests. Continuously shares observations, insights, and recommendations with the individual and his/her support team. Interactive Activity: Click Here to Download