DSP evaluations for time-limited Family Support Services Programs

How are provider agencies supposed to evaluate a DSP who may be working for several different programs throughout the year?

The answer isn’t always easy or clear cut.

If a Direct Support Professional (DSP) in a time limited Family Support Services (FSS) programs is a veteran DSP who works elsewhere as DSPs in the agency, the Frontline Supervisor completing the evaluation should include information from the FSS services. In other words, one full-time DSP should have one evaluation that includes performance from other sources within the agency.

Some agencies hire “floaters” or staff who cobble together a part-time or full-time job. They fill staffing needs in several different programs. This DSP should not have several separate performance evaluations, They should have ONE performance evaluation that has input from EACH service source.

If our earlier assumption is incorrect and the FSS DSP is not regular DSP in the agency, then the DSP should have separate evaluations. If they do not have the opportunity for regular feedback and supervision in the FSS program, the shorter Individual/Family/Advocate (Interview Tool and Written Tool) evaluation would be appropriate.

Formal feedback on performance is important not only for the DSP but also for the agency.

For more information, please visit the RCWT’s Evaluations Page. If you have any questions, please feel free to Contact Us.

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