Service Recipients / Family / Advocate Resources

It is important for the people who are supported by or work with Direct Support Professionals (DSPs) to understand not only the duties and responsibilities of these professionals but also the high standards required of them by New York State.

As a person with a developmental or intellectual disability, a family member, or an advocate, you have every right to question the support being provided by DSPs and to participate in their annual evaluations. The Regional Centers for Workforce Transformation understand how overwhelming this can be. That is why we are providing the following list of resources – videos, webinars, and documents – for your use.

Feel free to download or view any of them as often as you wish.

If you have any questions, please contact us!

 

DSP Evaluations for People Receiving Support/Family/Advocates

OPWDD Administrative Memorandum on Workforce Transformation

#2014-03: Service Provider Implementation of the National Alliance for Direct Support Professionals (NADSP) Code of Ethics, NYS DSP Core Competencies and NYS DSP Performance Evaluations Start Date (Implementation Begins): July 1, 2014; Effective Date (Full Implementation): March 31, 2017

Code of Ethics Resources

This resource defines the Code of Ethics for DSPs and identifies the nine areas of conduct and professionalism included in the Code. It also provides a list of other resources to help DSPs and their supervisors understand the Code.

NYS DSP Core Competencies Resources

This resource explains what the Core Competencies are, the seven goal areas, and includes other resources to help DSPs and their supervisors understand how to implement the Competencies and use them in DSP evaluations.

DSP Evaluation Written Tool

This tool can be used to gain information on how a DSP is providing service in accordance to the Core Competencies and Code of Ethics in a setting where a supervisor is not present. Supervisors can use this tool to obtain assessment information about a DSP when the person receiving services, family member or advocate is unable to complete the written evaluation. The questions within the seven goal areas can be tailored to the type of services or supports being provided.

DSP Evaluation Interview Tool

This tool is an evaluation form designed to be used by the person receiving services, family members, or advocates who are able to give written feedback about the DSP who is providing service to them. This information will be used by the DSP’s supervisor to inform them on how they are performing their job. The questions within the seven goal areas can be tailored to the type of services or supports being provided.

Workforce Transformation Video Series

This resources provides links to seven videos that were created to help DSPs, supervisors, people receiving services, and families understand the Core Competencies goals and how they are implemented in order to better serve people with disabilities. Training manuals and other accompanying documents are available for download.

Informational Webinars

This resource includes a number of webinars covering a variety of topics that maybe helpful to DSPs as they learn how to incorporate the Core Competencies and Code of Ethics into their daily work lives.

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