Join us for monthly webinars on the NADSP Code of Ethics
This series of 10 live webinars will focus on The National Alliance for Direct Support Professionals (NADSP) Code of Ethics. Each webinar will highlight a tenet of the Code.
The webinars are free and sponsored by the Regional Centers for Workforce Transformation (RCWT).
Register below or at https://nadsp.org/events. Recordings of webinars will be available on the RCWT Website.
When: THIS FRIDAY, June 30, 2017, at 2 p.m.
Presenter: Joseph M. Macbeth, Executive Director, and John Raffaele, Director of Educational Services, at NADSP
This first webinar in the series will investigate the origins of the NADSP’s Code of Ethics, the hidden “pearls of wisdom” that are found within its Preamble, and help you understand why the Code of Ethics has become the pillar of values for the direct support practice. Joe Macbeth and John Raffaele have provided hundreds of Code of Ethics trainings and this opening webinar will provide the groundwork for the ensuing nine sessions that will dig deeply into each of the ethical tenets.
Register here for Webinar #1.
When: July 14, 2017, at 2 p.m.
Presenter: Melody Johnson, NADSP Faculty
As a Direct Support Professional, Melody’s first allegiance is to the people she supports. All other activities and functions flow from that allegiance. This happens to be the first tenet of the NADSP Code of Ethics. She has lived this as a family member, Direct Support Professional, and now as a trainer and advocate with and for Direct Support Professionals. Join Melody for this webinar that will explore what it truly means to be person-centered and the challenges inherent in this process.
Register here for Webinar #2.
When: August 11, 2017, at 2 p.m.
Presenters: Tom McClusky, NADSP Faculty
Tom was one of the people who, in 1999 when the first draft of the NADSP Code of Ethics was being written, advocated that Promoting Physical and Emotional Well-Being needed to be a component of the Code. This webinar will show the importance of balancing informed decisions with ensuring the people we support are safe and protected from gross physical, personal and/or emotional harm. This is an ongoing balance act for direct support professionals around the country.
Register here for Webinar #3.
Webinar #4 – Code of Ethics Tenet: Integrity & Responsibility
When: September 15, 2017 at 2 p.m.
Presenter: Maren Gibson, NADSP Faculty
Webinar #5 – Code of Ethics Tenet: Confidentiality
When: October 13, 2017, at 2 p.m.
Presenter: Don Traynor, NADSP Faculty
Webinar #6 – Code of Ethics Tenet: Justice, Fairness, & Equity
When: November 10, 2017 at 2 p.m.
Presenter: Kathy Brown, NADSP Faculty
Webinar #7 – Code of Ethics Tenet: Respect
When: December 8, 2017 at 2 p.m.
Presenter: Scott Bradshaw, NADSP Faculty
Webinar #8 – Code of Ethics Tenet: Relationships
When: January 12, 2018 at 2 p.m.
Presenter: Chumie Twerski, NADSP Faculty
Webinar #9 – Code of Ethics Tenet: Self-Determination
When: February 9, 2018 at 2 p.m.
Presenter: Jen Teich, NADSP Faculty
Webinar #10 – Code of Ethics Tenet: Advocacy
When: March 9, 2018 at 2 p.m.
Presenters: Tish Comstock, Advocate, and John Raffaele, Director of Educational Services at NADSP
Region 4 of the Regional Centers for Workforce Transformation (RCWT) is hosting a Frontline Supervisor Symposium on Thursday, 5/25/17. The symposium will take place in New York City from 10am-12pm. You can register here.
Why are the RCWT having a Frontline Supervisor Symposium?
At a Region 4 meeting in March, several workforce champions agreed that more needed to be done to support frontline supervisors (FLSs). FLSs are responsible for evaluating and observing direct support professionals (DSPs). It is also up to FLSs to create a culture of communication and professional growth. In addition, a FLS should serve as a model for a DSP. FLSs need more guidance and support with this.
At the Region 4 meeting, many workforce champions gave suggestions on how to help FLSs. Here are a few of the suggestions:
– Use a mentorship model
– Do more to acknowledge FLS
– Provide short, mini trainings that can be viewed on the go (e.g. phone)
– Engage in team-building exercises
– Train FLS on their own set of competencies
What to expect at the Frontline Supervisor Symposium
At the symposium, we will discuss more ideas and come up with a plan of action to support FLSs. FLSs play a major role in workforce transformation because they communicate directly with DSPs. Therefore, we need to take the FLS perspective into account. We also need to pay attention to the FLS and DSP relationship. At the symposium we will talk about why workforce transformation is important and why you should care about it. We will also share time management strategies for FLSs, discuss the core competencies being developed for FLS, and talk about the role of DSPs and FLSs.
At the symposium, Dianne Henk, the Director of Workforce Transformation at OPWDD will be presenting. Sonja Williams-Richardson, who is lead for Region 4, will facilitate.
If you find that the issues mentioned here are relevant to your Region, please contact your Regional Lead and we can plan a symposium in your Region.
In April 2017, the American Network of Community Options and Resources (ANCOR) published a report on the Direct Support Professional (DSP) workforce crisis. The report is called Addressing the Disability Services Workforce Crisis of the 21st Century.
The report talks about a major issue in the field of intellectual and developmental disabilities. There is a lot of turnover for DSPs, meaning that many DSPs leave their jobs. This leaves a lot of vacancies. It also really difficult to recruit people to work as a DSP.
ANCOR says that these issues are a “public health crisis.” If we do not have enough qualified staff, then we cannot provide quality support to people with disabilities.
Reasons for DSP Workforce Crisis
ANCOR mentions many reasons for why DSPs leave their jobs and why it is difficult to hire more DSPs. Some of these reasons are:
- lack of useful data about the DSP workforce
- wages that are too low to make a good living
- not enough benefits (e.g. healthcare, retirement, etc.)
- little appreciation from employers
- lack of public awareness
- lack of opportunities to advance in their careers
- not enough access to important technology
- changes in the working population
Suggestions and Solutions
ANCOR notes that society knows very little about the work of DSPs. DSPs are often invisible. Therefore, we need to raise awareness. ANCOR suggests we create video campaigns to educate the public, promote DSP Recognition Week, and give awards to outstanding DSPs. We should also spread more information about DSP wages and turnover rates. Lastly, ANCOR says that DSPs should build trust and support for their work by demonstrating the core competencies.
The DSP workforce is made up of mostly working-age women. There are not enough working-age women to meet the demands of the job market. Therefore, we need to expand the workforce to include men, youth, older workers, etc. We should also invest more in natural and community supports. ANCOR also suggests providing people with educational incentives, such as tuition, college credits, student loan forgiveness, certifications, and diplomas. This will help to attract, train, and retain qualified DSPs.
According to ANCOR, DSPs also leave their jobs because there is little room for growth. There should be more opportunities for professional growth and income raises. Another major concern is technology. Administrators should incorporate more technology to help DSPs with completing paperwork, scheduling shifts, and providing support. Technology can help reduce some of the physical burden that DSPs experience. More funding and training are needed to better incorporate technology.
Steps Taken to Address DSP Workforce Crisis in NYS
The intellectual and developmental disabilities field has already taken many steps to help lessen the DSP workforce crisis. Recently, New York State Governor Cuomo committed $55 million dollars to increase wages for DSPs. This addresses the low wage issue. Also, New York State is participating in a national survey that will collect data on DSP wages, vacancies, and turnover rates. In addition, the Regional Centers for Workforce Transformation has 7 regional leads who provide education across the state on the core competencies and other initiatives. The New York State Association of Community and Residential Agencies (NYSACRA) has designed a credentialing program called GEAR UP. In the GEAR UP model, DSPs are given increased wages every time they achieve a milestone or pass an assessment. The Training Collaborative for Innovative Leadership also has their own credentialing program to develop the skills of frontline supervisors.
Step 1: Have the leadership of an agency review the Orientation Video and form an implementation committee.
Step 2: Have middle managers review the Orientation Video.
Step 3: Have FLSs and DSPs watch the Orientation Video with the facilitator using the manual.
Step 4: Have FLSs be trained on the new Workforce Transformation Video, which includes the still to be edited supervisor section and also the evaluation tools.
Step 5: Have DSPs be trained on the new Workforce Transformation Video.
Step 6: Have the FLSs use the Code of Ethics, the Core Competencies, and the 5 Workforce Transformation Strategies in case conferences, staff meetings etc.
Step 7: Have FLSs observe and provide feedback to DSPs as they utilize the Code of Ethics, the Core Competencies and the 5 Workforce Transformation Strategies in their ongoing work with individuals.
Step 8: Implement the Core Competencies Evaluation Tools with the DSPs
Here is a checklist that you can use in your planning process.